We take a personalized, comprehensive approach to care, ensuring that every step is managed in a professional manner to meet the client's individual needs. From the start, every person we serve is assigned a dedicated supervisor who oversees the quality of care and works closely with the caregiver to ensure needs are consistently met. Here’s what you can expect:
Step 1: Initial Needs Assessment
The process begins with a comprehensive needs assessment, where a care coordinator meets with the client and family members (if applicable) to discuss daily needs, personal preferences, health conditions, and lifestyle goals.
Step 2: Customized Care Plan Development
Based on the assessment, we can develop a tailored care plan that outlines the exact services required, from personal care and IADL support to companionship. The plan is designed to adapt over time, allowing for adjustments as needs change ensuring that each client receives the appropriate level of support at every stage.
Step 3: Caregiver Matching
Using Amivie’s personalized caregiver matching process, we carefully pair the client with a caregiver whose skills, personality, and availability align with the client’s needs and preferences.
Step 4: Care Initiation and Introduction
Once a caregiver is selected, Amivie arranges an introduction to the client and family to establish rapport and clarify expectations. The caregiver reviews the customized care plan, ensuring all parties understand the schedule, daily activities, and any special instructions to guide the care provided.
Step 5: Ongoing Support and Care Management
Amivie's supervisors provide continuous oversight, conducting regular check-ins with clients, families, and caregivers to monitor satisfaction and make adjustments as needed. This ensures that care remains consistent, compassionate, and responsive to evolving needs while providing peace of mind for family members.
Step 6: Routine Reviews and Adjustments
To ensure the highest quality of care, Amivie regularly reviews the care plan and client feedback. Our team makes necessary adjustments to services or caregiver assignments to best support the client’s changing needs, ensuring optimal care that always aligns with the client.
